Last updated: 6 October 2026
1. Introduction
Revitix respects your privacy. This policy explains what information we collect when you visit our website or buy from us, how we use it, and the choices you have. It is written in line with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 of India.
2. Information we collect
- Information you give us: name, email, phone number, delivery and billing address, order details, and messages you send through our contact form or newsletter sign-up.
- Account information: if you create an account, your login details and order history.
- Technical information: IP address, browser type, device information and pages visited, collected through cookies and similar technologies.
- Payment information: handled directly by our payment gateway partners. We do not store your full card, UPI or net-banking details.
3. How we use your information
- To process and deliver your orders and send order updates.
- To respond to your queries and provide customer support.
- To send newsletters and offers, only if you have opted in. You can unsubscribe at any time.
- To improve our website, products and services.
- To prevent fraud and comply with legal obligations.
4. Cookies
We use cookies to keep the website working, remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work properly.
5. Sharing your information
We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as courier and logistics partners, payment gateways, email service providers and analytics tools, and only as needed to perform their services. We may also disclose information when required by law or a government authority.
6. Data security
We take reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
7. Data retention
We keep your information only for as long as needed for the purposes described above, or as required by law (for example tax and accounting records).
8. Your rights
You may request to access, correct or delete your personal information, withdraw your consent, or opt out of marketing communications. To make a request, contact us through the Contact page.
9. Children
Our website is not directed at children under 18, and we do not knowingly collect their personal data without parental consent.
10. Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with a new "Last updated" date.
11. Contact us
For any privacy-related questions or complaints, please write to us through our Contact page.