Last updated: 6 October 2026
1. Serviceable locations
We currently ship across India to all locations serviceable by our courier partners. Enter your PIN code at checkout to confirm delivery is available. We do not ship internationally at this time.
2. Shipping charges
- Free shipping on orders above ₹499.
- A nominal shipping fee, shown at checkout, applies to orders of ₹499 or below.
- Cash on Delivery (if available) may carry an additional handling fee.
3. Order processing time
Orders are processed and dispatched within 1–2 business days of confirmation. Orders placed on Sundays or public holidays are processed on the next business day.
4. Estimated delivery time
| Location | Estimated delivery |
|---|---|
| Surat & Gujarat | 2–4 business days |
| Metro cities | 3–5 business days |
| Rest of India | 5–8 business days |
| Remote / difficult areas | 7–10 business days |
These are estimates and may be affected by weather, strikes, courier delays or other events beyond our control.
5. Order tracking
Once your order is dispatched, you will receive the courier name and tracking details by email, SMS or WhatsApp. You can use these to track your parcel on the courier’s website.
6. Delivery attempts
Our courier partner will usually attempt delivery up to 3 times. Please make sure your address and phone number are correct and reachable. If delivery fails, the parcel may be returned to us, and re-shipping charges may apply.
7. Damaged or missing parcels
Please check the parcel at the time of delivery. If it looks tampered with or damaged, record a short unboxing video and contact us within 48 hours. See our Refund & Cancellation Policy for details.
8. Incorrect address
Please enter your full and correct shipping address. Revitix is not responsible for delays or loss caused by an incorrect or incomplete address provided by the customer.
9. Contact us
For shipping questions, write to us through the Contact page.